Medical Support Specialist: Patient Care Pro

Concentra; New Haven (CT); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer/

Medical, Vision, Prescription, Telehe​

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Job summary

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in facility operations. You will prepare patients, collect vital signs, and assist with examinations and testing, while maintaining high standards of patient care and a positive experience.

The role also includes administrative duties, quality assurance, and ensuring HIPAA compliance.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred or 1 year patient care experience.
• Military medical experience may meet state requirements.
• Knowledge of medical procedures and terminology; occupational medicine knowledge desirable.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for examinations, take vital signs, and assist with ancillary testing.
• Perform rapid screening tests and assist clinicians during examinations.
• Handle front/back office duties and ensure accurate documentation.
• Maintain equipment, supplies, and HIPAA compliance; support patient flow.

Skills

Service mindset

Attention to detail

Sense of urgency

Initiative

Flexibility

Customer service

Communication skills

Teamwork

HIPAA/PHI compliance

Microsoft Office

Education

Vocational/Technical/Business School

Medical Assistant program / externship

Direct patient care experience

Tools

Microsoft Office

Job description

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in facility operations. You will prepare patients, collect vital signs, and assist with examinations and testing, while maintaining high standards of patient care and a positive experience.

The role also includes administrative duties, quality assurance, and ensuring HIPAA compliance.