Medical Support Specialist: Fast-Paced Patient Care Pro

Concentra; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) Match

Medical, Vision, Prescription, Telehea

Life Insurance

PTO & Sick Days

Commuter Benefits

Tuition Reimbursement

Employee Discounts

Center Achievement Bonuses

Job summary

Concentra is seeking a Medical Support Specialist to play a key role in delivering high-quality patient care. The MSS will perform routine medical procedures under supervision, assist clinicians, and support registration and referral management in a fast-paced clinic environment.

The role emphasizes accurate documentation, patient experience, and adherence to HIPAA guidelines. Training and ongoing competency development are provided to maintain standard of care across the center.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred, OR at least one year of direct patient care experience as a medical assistant.
• Military medical specialist experience accepted if credentials meet state requirements and applicable regulations.

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including vital signs and ancillary testing
• Assist providers during examination and treatment
• Handle front and back office duties and proper record keeping in HIPAA-compliant manner
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Manage patient flow and communicate wait times to patients

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative & Flexibility

Decision Making

Customer Service

HIPAA/PHI Handling

Communication

Teamwork

Training & Learning

Education

Vocational/Technical/Business School

Medical Assistant Program

Tools

Microsoft Office

Job description

Concentra is seeking a Medical Support Specialist to play a key role in delivering high-quality patient care. The MSS will perform routine medical procedures under supervision, assist clinicians, and support registration and referral management in a fast-paced clinic environment.

The role emphasizes accurate documentation, patient experience, and adherence to HIPAA guidelines. Training and ongoing competency development are provided to maintain standard of care across the center.