Medical Support Specialist: Fast-Paced Patient Care

Concentra; Mechanicsburg (Cumberland County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) Employer Match

Medical, Vision, Prescription, Telehe@

Job summary

Concentra is seeking a Medical Support Specialist to join our patient care team in Mechanicsburg. You will perform routine medical procedures under clinician supervision and support front-office and registration tasks to ensure a smooth patient experience.

The role requires DOT and non-DOT testing, vitals, and rapid screenings, along with accurate documentation and HIPAA compliance as part of daily responsibilities.

Qualifications

• Graduate of an accredited medical assistant program preferred; externship highly preferred, or one year of direct patient care.
• State requirements and regulations must be met for employment.
• Experience in occupational medicine is a plus.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for examinations, take vital signs, and conduct ancillary testing.
• Perform rapid screening tests (influenza, strep, glucose, etc.).
• Assist providers during examinations and treatments.
• Handle clerical tasks and ensure accurate documentation and record keeping.
• Front office duties: check-in/out, confirm authorizations, answer calls, and distribute documents.

Skills

Service mindset

Attention to detail

Sense of urgency

Initiative

Flexibility

Decision making

Customer service

HIPAA & PHI handling

Communication

Teamwork

Training compliance

Microsoft Office

Education

Vocational/Technical/Business School

Tools

Microsoft Office

Job description

Concentra is seeking a Medical Support Specialist to join our patient care team in Mechanicsburg. You will perform routine medical procedures under clinician supervision and support front-office and registration tasks to ensure a smooth patient experience.

The role requires DOT and non-DOT testing, vitals, and rapid screenings, along with accurate documentation and HIPAA compliance as part of daily responsibilities.