Medical Support Specialist: Patient Care & Testing

Concentra; Lancaster (Lancaster County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, vision, prescription, telehe​

Dental plans

Paid time off

Life & disability insurance

Tuition reimbursement

Commuter benefits

Employee discounts

Job summary

Concentra is seeking a Medical Support Specialist to provide routine medical procedures under supervision, support in front and back office, and ensure a positive patient experience in a fast-paced center.

Qualified candidates have medical assistant training or equivalent experience, with strong patient care, HIPAA knowledge, and proficiency in MS Office. On-site role with opportunity for growth and ongoing training.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred, OR at least one year of direct patient care experience as a medical assistant.
• Military medical specialist experience acceptable if credentials meet state requirements.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for examinations including vitals and ancillary testing.
• Perform rapid screening tests (influenza, strep, mono, glucose).
• Assist providers during examination and treatment.
• Triage and respond to emergent situations as needed.
• Assist with procedure setup and injury care.
• Apply dressings and splints; dispense medications per clinician orders.
• Maintain equipment, rooms, and supplies; ensure documentation is accurate.
• Greet patients, check in/out, and handle scheduling and HIPAA compliance.

Skills

Service mindset

Attention to detail

Sense of urgency

Initiative

Flexibility

Customer service

HIPAA awareness

Communication

Teamwork

Training participation

Education

Medical assistant program (externship preferred)

Tools

Microsoft Office

Job description

Concentra is seeking a Medical Support Specialist to provide routine medical procedures under supervision, support in front and back office, and ensure a positive patient experience in a fast-paced center.

Qualified candidates have medical assistant training or equivalent experience, with strong patient care, HIPAA knowledge, and proficiency in MS Office. On-site role with opportunity for growth and ongoing training.