Medical Support & Care Access Coordinator

US Department of Veterans Affairs; Omaha (NE); On-site; USD 42,000 - 65,000; Full time

Job summary

US Department of Veterans Affairs in Omaha is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support for the VACC program. The role requires handling patient information, scheduling, and clinical coordination while adhering to VA directives and guidelines.

The position emphasizes strong communication, customer service, and ability to work independently in a fast-paced environment.

Qualifications

• Ability to operate computerized programs and systems to enter, modify, and retrieve patient information.
• Advanced knowledge of medical terminology to understand diagnoses and procedures.
• Ability to schedule medical appointments in a clinical setting.
• Ability to work independently on a wide variety of duties.
• Effective and professional communication with internal and external customers.

Skills

Computerized systems (EHR/scheduling)

Medical terminology

Appointment scheduling

Independent work

Communication (in person/phone/email)

Customer service

Education

High school diploma or GED

Job description

US Department of Veterans Affairs in Omaha is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support for the VACC program. The role requires handling patient information, scheduling, and clinical coordination while adhering to VA directives and guidelines.

The position emphasizes strong communication, customer service, and ability to work independently in a fast-paced environment.