Advanced Medical Support Assistant: Care Coordination

U.S. Department of Veterans Affairs; Monroe (LA); On-site; USD 45,000 - 59,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) in Monroe, LA. The AMSA coordinates with the patient care team to schedule appointments, review provider orders, and support clinic operations per VHA guidelines.

Responsibilities include handling appointments, transfers, demographics verification, and coordinating front-line administrative support across outpatient clinics and inpatient wards to ensure timely care for Veterans.

Qualifications

Responsibilities

• Scheduling appointments and cancellations; reviewing provider orders; assisting with clinic workflow; verifying demographics and insurance information; processing referrals and transfers; coordinating care in outpatient and inpatient settings.

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) in Monroe, LA. The AMSA coordinates with the patient care team to schedule appointments, review provider orders, and support clinic operations per VHA guidelines.

Responsibilities include handling appointments, transfers, demographics verification, and coordinating front-line administrative support across outpatient clinics and inpatient wards to ensure timely care for Veterans.