Advanced Medical Support & Care Liaison

US-Department-of-Veterans-Affair; Anthem (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) at the U.S. Department of Veterans Affairs Health Administration Service provides essential administrative support and acts as a liaison among patients, nursing staff, medical staff, outside agencies, and community providers within the assigned VA Health Care System.

Locations are to be discussed during interviews; the position emphasizes strong clerical skills, English proficiency, and the ability to manage schedules, patient flow, and referral

Qualifications

• Six months clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position.
• One year above high school; OR an equivalent combination of experience and education.

Responsibilities

• Serve as liaison between patients, nursing staff, medical staff, outside agencies, community providers, and other VA Health Care Systems in their assigned area.
• Provide administrative support and help manage patient flow, scheduling, and referrals within the health care system.

Job description

The Advanced Medical Support Assistant (AMSA) at the U.S. Department of Veterans Affairs Health Administration Service provides essential administrative support and acts as a liaison among patients, nursing staff, medical staff, outside agencies, and community providers within the assigned VA Health Care System.

Locations are to be discussed during interviews; the position emphasizes strong clerical skills, English proficiency, and the ability to manage schedules, patient flow, and referral