Ambulatory Care Access Coordinator

US-Department-of-Veterans-Affair; Salt Lake City (UT); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Salt Lake City VA Health Care System is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support, patient scheduling, and care coordination across clinics. The role emphasizes customer service and efficient coordination of care within the medical center and outpatient settings.

Qualifications include a high school diploma or GED, U.S. citizenship, and the ability to work within VA processes such as CPRS/CPRS-VistA/Cerner.

Qualificações

• U.S. citizenship is required; non-citizens may be appointed only when qualified citizens cannot be recruited.
• Education: high school diploma, GED, or equivalent.
• Experience: none specified.
• Licensure/Certification: none.
• Grandfathering provisions apply for current VA employees under the qualification standard.

Responsabilidades

• Coordinate and manage administrative duties for Choice Program and PACT/BHIP/Specialty Care/Community Care Coordination.
• Receive and process consults in the EHR and obtain necessary documentation to support processing.
• Ensure Veterans receive appropriate appointments and close out consults when complete.
• Provide patients with clear instructions on test preparation, diets, and procedure requirements.

Conhecimentos

Medical terminology

Scheduling appointments

Customer service

Communication

Documentation

HIPAA compliance

Formação académica

High school diploma / GED

Ferramentas

Electronic Health Records (EHR)

Descrição da oferta de emprego

Salt Lake City VA Health Care System is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support, patient scheduling, and care coordination across clinics. The role emphasizes customer service and efficient coordination of care within the medical center and outpatient settings.

Qualifications include a high school diploma or GED, U.S. citizenship, and the ability to work within VA processes such as CPRS/CPRS-VistA/Cerner.