Medical Support Assistant - Scheduling & Patient Access

U.S. Department of Veterans Affairs; Fort Bliss (TX); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Parental Leave

Résumé du poste

U.S. Department of Veterans Affairs invites applications for a Medical Support Assistant in the El Paso VA Health Care System, Community Care Service, Ft. Bliss, Texas.

The MSA handles patient access, consults, and scheduling, contributing to efficient patient care and CCS workflows. This role emphasizes clerical support, data accuracy, and strong communication with patients and clinical staff in a fast-paced environment.

Qualifications

• Education and KSAs required to communicate clearly with patients and staff.
• Experience with clinic scheduling and patient data is preferred.
• Ability to use office automation and medical software to support patient care.

Responsabilités

• Schedule appointments and manage patient flow in CCS.
• Update patient demographics and insurance information accurately.
• Assist with front desk duties and patient communications.
• Coordinate with clinical staff to process scheduling and orders.

Connaissances

Medical terminology

Customer service

Communication

Typing 50 WPM

Teamwork

Formation

High school diploma or GED

Outils

VistA

CPRS

Insurance Capture Buffer (ICB)

Description du poste

U.S. Department of Veterans Affairs invites applications for a Medical Support Assistant in the El Paso VA Health Care System, Community Care Service, Ft. Bliss, Texas.

The MSA handles patient access, consults, and scheduling, contributing to efficient patient care and CCS workflows. This role emphasizes clerical support, data accuracy, and strong communication with patients and clinical staff in a fast-paced environment.