Medical Scheduling & Administrative Support Specialist

U.S. Department of Veterans Affairs; Fort Bliss (TX); Presencial; USD 40.000 - 62.000; Jornada completa

Descripción de la vacante

Talentify is seeking a Medical Support Assistant for the Department of Veterans Affairs in Fort Bliss, TX. The role focuses on scheduling, patient access, and administrative support within CCS, impacting patient flow and care coordination.

Expect interactions with clinicians and staff, with emphasis on accuracy and confidentiality in handling medical records and orders. The MSA works under VA guidelines, uses CPRS and VistA, and participates in daily huddles to determine service needs.

Formación

• Scheduling appointments and interpreting provider orders per scheduling guidelines.
• Interacting with internal and external customers by phone and in person.
• Maintaining medical charts and administrative records.

Responsabilidades

• Schedule, reschedule, and coordinate patient appointments and consults.
• Verify demographics and insurance information; prepare for clinic visits.
• Communicate with physicians and care team; maintain patient records under privacy rules.

Conocimientos

Scheduling

Customer service

Interpersonal skills

Data entry

Herramientas

CPRS

VistA

Descripción del empleo

Talentify is seeking a Medical Support Assistant for the Department of Veterans Affairs in Fort Bliss, TX. The role focuses on scheduling, patient access, and administrative support within CCS, impacting patient flow and care coordination.

Expect interactions with clinicians and staff, with emphasis on accuracy and confidentiality in handling medical records and orders. The MSA works under VA guidelines, uses CPRS and VistA, and participates in daily huddles to determine service needs.