Medical Support Assistant - Patient Care & Scheduling

Talentify; Muskogee (OK); On-site; USD 21,000 - 22,000; Full time

Job summary

Sciolex Corporation is seeking a Medical Support Assistant to provide receptionist support for Veterans Health Administration. You will manage calls, schedule appointments, and ensure records are properly processed in the system.

The role requires basic medical terminology knowledge, 50 WPM typing, and solid English communication skills. Responsibilities include front desk duties and coordinating care with external providers.

Qualifications

• Knowledge of basic medical terminology.
• Typing 50 WPM or faster.
• Proficiency in English (oral and written).
• Basic computer skills sufficient for office tasks.

Responsibilities

• Screen and receive phone calls in a courteous and timely manner.
• Respond to inquiries regarding delivery of services.
• Schedule appointments and track pre-/post-appointment contacts.
• Receive medical records and input into Records Systems.
• Coordinate and authorize care with external providers.
• Access computers and use Microsoft Office (Outlook, Teams, Word, Excel).
• Process community care consults in electronic systems.
• Communicate with medical providers, staff, patients, and third parties.
• Provide friendly, quality customer service to patients and staff.
• Perform front desk administrative duties as needed.

Skills

Medical terminology

Typing speed 50 WPM

English proficiency

Basic computer skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sciolex Corporation is seeking a Medical Support Assistant to provide receptionist support for Veterans Health Administration. You will manage calls, schedule appointments, and ensure records are properly processed in the system.

The role requires basic medical terminology knowledge, 50 WPM typing, and solid English communication skills. Responsibilities include front desk duties and coordinating care with external providers.