Medical Support Assistant – Patient Care and Admin Hub

US-Department-of-Veterans-Affair; Norristown (Montgomery County); On-site; USD 37,000 - 48,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (MSA) at the Community Based Outpatient Clinic in Norristown, PA. The role supports physicians, nurses, and other clinical staff by handling medical information and appointment scheduling.

Basic requirements include U.S. citizenship, English proficiency, and a high school diploma or GED. Training and advancement opportunities are available within HAS.

Qualifications

• U.S. citizenship required.
• English language proficiency in speaking and writing.
• Experience: no prior experience required.
• Education: high school diploma or GED.

Responsibilities

• Enter, modify, and retrieve patient information in electronic health records.
• Schedule medical appointments in clinical settings.
• Communicate with internal and external customers professionally.
• Provide patient support and assist clinical staff as needed.

Skills

Medical terminology

Electronic health records

Appointment scheduling

Customer service

Effective communication

Education

High School Diploma

Two years of education above high school

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (MSA) at the Community Based Outpatient Clinic in Norristown, PA. The role supports physicians, nurses, and other clinical staff by handling medical information and appointment scheduling.

Basic requirements include U.S. citizenship, English proficiency, and a high school diploma or GED. Training and advancement opportunities are available within HAS.