Medical Support Assistant

Talentify; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Pittsburgh VA Medical Center is seeking a Medical Support Assistant (MSA) to support physicians, nurses, and other clinical staff. The MSA will handle front-desk tasks such as answering phones, greeting patients, relaying messages, and scheduling appointments per VHA guidelines.

The role includes interpreting and verifying provider orders and assisting other team members to ensure smooth daily operations and high-quality patient care in a busy medical facility.

Responsibilities

• Answer phones and greet patients
• Relay messages to staff inside or outside of the unit
• Schedule appointments
• Interpret and verify provider orders in accordance with VHA guidelines

Job description

The Pittsburgh VA Medical Center is seeking a Medical Support Assistant (MSA). The MSA is responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care.

Duties

The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling and consult guidelines. Assignments at this level include, but are not limited to: