Medical Support Assistant (OA)

US Military Treatment Facilities under DHA; Bethesda (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Walter Reed National Military Medical Center in Bethesda, MD, seeks a qualified administrative support professional to perform clerical and receptionist duties, enter data into automated systems, and provide patient/customer service. A high level of accuracy in typing 40 WPM is required.

Candidate must have four years of education beyond high school from a recognized institution; federal service expectations and background checks apply.

Qualifications

• Specialized Experience: One year of specialized experience which includes performing clerical and/or receptionist duties; entering information into an automated system; providing customer service to patients and/or customers.
• Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
• Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Skills

Clerical work

Receptionist duties

Customer service

Typing 40 wpm

Education

Four years of education beyond high school

Job description

About the Position:

This position is located in the DIR for Medicine located at Walter Reed National Military Medical Center.

Who May Apply: US Citizens

In order to qualify, you must meet the education/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

• Specialized Experience: One year of specialized experience which includes performing clerical and/or receptionist duties; entering information into an automated system; providing customer service to patients and/or customers.
• Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.
• Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.