Medical Support Assistant (Surgical Scheduler/Coordinator)

US Military Treatment Facilities under DHA; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Eisenhower Army Medical Center at Fort Gordon, GA, is seeking a Medical Support Assistant (Scheduler/Office Automation). This full-time role requires operating on the 1st floor of the hospital alongside two other schedulers and may involve travel to clinic sites as mission requirements dictate. Core hours are 0730–1600, Monday to Friday, 8-hour shifts.

US Citizens only. The position emphasizes using automated scheduling systems to manage patient appointments, coordinating scheduling needs, and

Qualifications

• 1+ year of specialized experience in automated scheduling systems.
• Ability to coordinate and confirm patient scheduling needs.
• Experience preparing routine memorandums and reports for medical personnel.

Skills

Automated scheduling systems

Patient appointment coordination

Typing 40 wpm

Tools

Office automation software

Job description

About the Position:

This position is located in Eisenhower Army Medical Center at Fort Gordon, Georgia. The position is located on the 1st floor of the hospital within a co-located office alongside two other MSA schedulers. Subject to work in individual clinic sites based on mission requirements and the needs of supported clinics. Full-time 8-hour shifts per day. Workweek: Monday - Friday. Core Hours: Operational windows range flexibly between 0730 and 1600.

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Medical Support Assistant (Scheduler/Office Automation):

Specialized Experience: One year of specialized experience which includes: 1.) Use automated scheduling systems to make and update patient appointments following established guidelines; 2.) Assist medical staff and supervisors by coordinating and confirming patient scheduling needs; 3.) Prepare routine memorandums, reports, and correspondence for medical personnel, staff, or management using standard formats. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.