Medical Support Assistant (OA)

U.S. Department of Defense; Honolulu (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Department of Defense in Honolulu, HI seeks a Medical Support Assistant (OA) to greet patients and visitors, collect information, and route inquiries in a fast-paced clinical setting.

The role includes handling electronic and paper records, scheduling appointments across clinics, and resolving routine administrative issues to keep patient flow smooth and accurate.

Qualifications

• Receive patients and visitors as the initial point of contact in person or telephonically.
• Enter, manipulate, and/or retrieve information and data from various automated systems.
• Coordinate and/or schedule patient appointments with various clinics or at other medical treatment facilities.

Responsibilities

• Receive patients and visitors as the initial point of contact in person or telephonically.
• Enter, manipulate, and/or retrieve information and data from various automated systems.
• Resolve complaints of a local administrative nature and refer other complaints to appropriate authorities.
• Maintain both electronic and paper patient records.
• Coordinate and/or schedule patient appointments with various clinics or at other medical treatment facilities.

Job description

Medical Support Assistant (OA)

2026-09-08 U.S. Department of Defense Honolulu,HI

Description:

US Department of Defense - - Responsibilities: Receive patients and visitors as the initial point of contact in person or telephonically; Enter, manipulate, and/or retrieve information and data from various automated systems; Resolve complaints of a local administrative nature and refer other complaints to appropriate authorities; Maintain both electronic and paper patient records; Coordinate and/or schedule patient appointments with various clinics or at other medical treatment facilities