Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

US Military Treatment Facilities under DHA seeks a detail-oriented clerk to support patient scheduling and front-desk operations at Joint Base San Antonio, Lackland AFB, TX.

The position requires a qualified typist (40 WPM) and the ability to enter and retrieve data using office automation software. Four years of education beyond high school are required, with one year of specialized experience preferred.

Qualifications

• Typing speed of 40 WPM with minimal errors.
• Experience scheduling patient appointments and performing receptionist duties.
• Ability to enter and retrieve data using office software.

Responsibilities

• Schedule patient and coordinate provider appointments.
• Perform receptionist duties and data entry at the front desk.

Skills

Typing 40 wpm

Scheduling appointments

Receptionist duties

Data entry using office software

Education

Four years of education above high school

Tools

Office automation software

Job description

About the Position:

• This is a Direct Hire Solicitation
• This position is located at 59th Medical Wing - Joint Base San Antonio - Wilford Hall Ambulatory Surgical Center at Lackland Air Force Base in Texas.

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year specialized experience which includes scheduling patient and/or coordinating provider appointments; utilizing office automation software to enter or retrieve data; and performing receptionist duties.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.