Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

Defense Health Agency, part of the Defense Health Network East, seeks a receptionist for the Emergency Department at Blanchfield Army Community Hospital, Fort Campbell, KY. Duties include greeting patients, scheduling, and medical record maintenance. Must type 40 wpm with high accuracy and have four years of post-secondary education.

Position requires working rotating 12-hour shifts, including every other weekend, with 24/7 operations year-round. Direct-hire solicitation for a federal role.

Qualifications

• Qualified typist (40 wpm) with high accuracy.
• Experience performing receptionist and clerical duties in a medical setting is preferred.
• Education: four years of education above high school in any relevant field.

Responsibilities

• Receive patients and direct them appropriately.
• Schedule appointments and maintain medical records.
• Perform general clerical duties within a medical facility.

Skills

Typing 40 wpm

Clerical skills

Education

Four years of education above high school

Job description

About the Position:

This postion is with the Defense Health Agency, Defense Health Network East. The duty location will be in the Department of Emergency Medicine, Emergency Center. The Emergency Center operates 365 days a year, 24 hours. The standard schedule consists of 12-hour rotating shifts and which requires work every other weekend. Potential hours of work are the 0900-2100 shift. At Blanchfield Army Community Hospital in Fort Campbell, Kentucky. This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes performing the full range of receptionist, recordkeeping, and miscellaneous clerical duties within a medical treatment facility such as: receiving patients, scheduling appointments, and maintaining medical records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.