Medical Spa Front Desk & Patient Care Coordinator

Aesthetic Partners; Florida; In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision Insurance

401K for full time employees

Paid time off for full time employees

Employee Assistance Program

Descrizione del lavoro

Laser Skin & Wellness in Florida is seeking a professional Medical Receptionist to support our medical spa team. You will greet clients, manage scheduling, and assist clinicians with patient flow in a fast-paced environment.

Responsibilities include educating clients on services, handling calls and communications, and maintaining EMR records. This role emphasizes excellent customer service, organization, and professionalism in a dynamic wellness setting.

Competenze

• 2 years high end customer service experience.
• 1 year medical aesthetics experience.
• EMR experience.
• Computer proficiency.
• Must have positive attitude.
• Team player with strong work ethic.
• Ability to meet US employment and eligibility requirements.
• Ability to work overtime, weekends, holidays.

Mansioni

• Consistently provides excellent customer service in-person, over the phone and via text/email inquiries.
• Educates clients on Laser Skin and Wellness services, products and treatment options.
• Maintains a positive attitude in a fast-paced medical aesthetic center.
• Oversees daily schedule to ensure seamless client experience.
• Answers and screens calls, schedules appointments, and routes messages.
• Monitors voicemail, emails and texts throughout the day.
• Accurately checking clients in/out and scheduling follow-up visits.
• Intelligent booking using EMR software, preferably Nextech.
• Prepares proper medical documents for patients through EMR.
• Stays calm under pressure and resolves issues efficiently.
• Ensures cleanliness and appearance of spa areas including treatment rooms and front desk.

Conoscenze

Customer service

EMR experience

Computer proficiency

Positive attitude

Team player

Overtime/weekends availability

Strumenti

Nextech EMR

Descrizione del lavoro

Laser Skin & Wellness in Florida is seeking a professional Medical Receptionist to support our medical spa team. You will greet clients, manage scheduling, and assist clinicians with patient flow in a fast-paced environment.

Responsibilities include educating clients on services, handling calls and communications, and maintaining EMR records. This role emphasizes excellent customer service, organization, and professionalism in a dynamic wellness setting.