Patient-Experience Medical Secretary & Scheduler

NYU Langone Florida; Atlantis (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

NYU Langone Florida is seeking a Medical Secretary to support daily practice operations through scheduling patient visits and procedures in collaboration with the Medical Center. You will handle patient calls, maintain provider schedules, and assist with non-clinical tasks to ensure smooth patient flow.

The role emphasizes accurate documentation, adherence to privacy standards, and collaboration with physicians, nurses, and staff to deliver a positive patient experience.

Qualifications

• High School diploma is required and knowledge of medical terminology is preferred.
• Proficiency in Microsoft Office and EHR (EPIC preferred) is expected.
• One year of prior physician practice experience is required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmations and manages waitlists.
• Communicates scheduling instructions and forms to patients.
• Obtains authorizations for services as needed.
• Answers calls, takes messages, and routes inquiries to the proper contact.

Education

High School diploma

Tools

EPIC EHR

Microsoft Office

Job description

NYU Langone Florida is seeking a Medical Secretary to support daily practice operations through scheduling patient visits and procedures in collaboration with the Medical Center. You will handle patient calls, maintain provider schedules, and assist with non-clinical tasks to ensure smooth patient flow.

The role emphasizes accurate documentation, adherence to privacy standards, and collaboration with physicians, nurses, and staff to deliver a positive patient experience.