Medical Secretary

Rhode Island Medical Imaging; Providence (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization with a rich history of excellence in medical imaging. As a Medical Secretary, you'll play a vital role in ensuring smooth patient interactions and maintaining accurate records. Your responsibilities will include welcoming patients, collecting necessary information, and coordinating with medical professionals to provide top-notch care. With a commitment to innovation and quality, this organization offers an engaging work environment and the opportunity to be part of a team recognized for its excellence in patient care. If you're looking to make a difference in healthcare, this position is perfect for you.

Benefits

Multi-tiered health plans

Flexible spending accounts

Generous paid time off

401(k) plan with profit sharing

Uniform reimbursement

Yearly reimbursement for continuing medical education

Educational assistance program

Career development opportunities

Company swag

Qualifications

• Must have strong interpersonal skills to interact with patients under stress.
• Organizational skills are essential for compiling and interpreting data.

Responsibilities

• Greet and welcome patients, ensuring all necessary information is collected.
• Coordinate with Radiologists and referring physicians for patient care.
• Provide excellent customer service and assist patients throughout their visit.

Skills

Interpersonal Skills

Organizational Skills

Analytical Skills

Medical Terminology

Education

High School Diploma

Graduate of a School of Medical Secretarial Sciences

Job description

Mineral Springs Ave
1500 Mineral Spring Avenue
North Providence, RI 02904, USA

Mineral Springs Ave
1500 Mineral Spring Avenue
North Providence, RI 02904, USA

The home-site for this position is located at our North Providence, RI clinical site. This position will require flexibility and will require floating to our other locations as needed.

Monday- Friday 8:30 AM- 5:00 PM.

The Medical Secretary will be responsible for greeting and welcoming patients at our facility. Additionally, the Medical Secretary will obtain required personal and insurance information, establish the patient account, disclose insurance and payment policies, collect payments, locate previous imaging, and generally ensure necessary patient material is complete prior to the examination. The ideal candidate will interact professionally and effectively with patients, referring physicians and their staff and coworkers while always maintaining the best possible patient flow.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Obtain necessary demographic and insurance information and follow procedures to ensure correct patient identification. Be conscious and respectful of the patient’s privacy. Advise and distribute privacy policy.
• Scan all documents: license, insurance card, financial policy, referral slip, HIPPA, etc. Confirm and/or update documentation in the system.
• Collect co-pays, deductibles, and outstanding balances for both the hospital and the office. Obtain credit card information for any out-of-pocket expenses.
• Accurate post charges and payments.
• Review all incoming referrals into the scheduling department.
• Coordinate and communicate with the Radiologist and referring physicians and staff as required.
• Ensure that films, examination requisitions and other related records are properly completed to confirm correct patient identification, statistical and billing information.
• Contact the referring physician’s office for authorizations of additional studies and/or exam results as required and document accordingly. Acquire previous reports/images for comparison, upon request.
• Responsible for all requests for Medical Records and CD requests.
• Provide excellent customer service. Be prompt and courteous when answering the telephone, greeting patients, responding to questions, and scheduling patients. Keep patient informed, i.e. waiting room status. Exhibit helpful behaviors.
• Assist patient care during, before and after appointment.
• Always be flexible and available as scheduled to perform duties at specific times and places as assigned. Assist office with daily operational activity as assigned.

BASIC KNOWLEDGE:

Interpersonal skills to interface effectively with patients who may be under physical and/or emotional stress, referring physicians, staff, the Radiologist, and fellow employees.

Organizational and analytical skills to compile and interpret data.

Must be familiar with medical terminology.

EDUCATION:

Equivalent to High School Diploma. Graduate of a School of Medical Secretarial Sciences preferred.

PHYSICAL DEMANDS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual's competencies and customer requirements impact the actual role performed. Prolonged periods of repetitive sitting and standing at a desk and working on a computer. Must be able to lift up to 50 pounds. Must be able to perform all essential duties without restriction.

Join an award-winning organization! With 16 private, state-of-the-art medical diagnostic imaging facilities, join the team that has been providing Rhode Island with imaging excellence for over 80 years! The American College of Radiology has named RIMI one of the first outpatient diagnostic imaging Centers of Excellence in the country and the first in Rhode Island. RIMI also has the honor of being named a 7-time winner of the Healthiest Employer of RI by Providence Business News, most recently for 2023.

RIMI offers best-in-class benefits to eligible employees including multi-tiered health plans, flexible spending accounts, generous paid time off, 401(k) plan with profit sharing component, uniform reimbursement, company "swag", yearly reimbursement for continuing medical education, educational assistance (reimbursement) program, and career development opportunities. Enjoy competitive pay and all in our innovative culture that consistently provides the highest levels of quality, safety, technology, and patient care.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.