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Iowa City VA Health Care System is seeking a Medical Support Assistant (MSA) to support outpatient specialty departments and other areas as needed at the Iowa City campus. The MSA handles receipt, intake, and indexing of health and administrative information and works with various Vista applications.
The role includes scheduling appointments, interpreting and verifying provider orders in line with VHA national guidelines.
The Medical Support Assistant (MSA) serves primarily in the Outpatient Specialty departments but is required to work in other departments as necessary. The MSA works for the Iowa City VA Health Care System at the Iowa City campus. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications
The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: