Advanced Medical Access & Scheduling Specialist

U.S. Department of Veterans Affairs; Kings (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs' New York Harbor VA Medical Center is seeking an Advanced Medical Support Assistant (GS-06). This on-site role supports patient care administratively, coordinating access, scheduling and processing patients with careful attention to privacy and accuracy.

Applicants must be U.S. citizens and meet basic education requirements; progression to GS-06 is based on experience and KSAs, including advanced care coordination, medical terminology, and teamwork with

Qualifications

• U.S. citizenship required.
• Education: high school diploma or equivalent.
• May qualify under Grandfathering provision for current VA employees.

Responsibilities

• Schedule/coordinating appointments using advanced clinic access principles.
• Collect and update demographics and insurance information.
• Process patients, verify appointments, and conduct health/temperature screening.
• Provide customer service across units and coordinate with interdisciplinary teams.

Skills

Advanced scheduling coordination

Interdisciplinary care coordination

Medical terminology

Communication with clinicians

Time management

Education

High school diploma / GED / proficiency certificate

Job description

U.S. Department of Veterans Affairs' New York Harbor VA Medical Center is seeking an Advanced Medical Support Assistant (GS-06). This on-site role supports patient care administratively, coordinating access, scheduling and processing patients with careful attention to privacy and accuracy.

Applicants must be U.S. citizens and meet basic education requirements; progression to GS-06 is based on experience and KSAs, including advanced care coordination, medical terminology, and teamwork with