Advanced Medical Support Assistant – Clinic Operations

US-Department-of-Veterans-Affair; Burlington (VT); On-site; USD 41,000 - 59,000; Full time

Job summary

US Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) GS-06 at the Burlington Lakeside VA Clinic in Burlington, VT. The role schedules high volumes of appointments, supports clinicians, and ensures smooth patient flow within a busy clinic.

Ideal candidates will have clinic experience, strong English communication, and familiarity with scheduling software to coordinate care across disciplines and with Veterans and their families.

Qualifications

• Clinical experience in a hospital or doctor's office setting with high-volume appointment scheduling.
• Strong customer service in daily interactions with clinicians, patients, families and coworkers.
• Experience with computer scheduling programs or software in a clinic or hospital.

Responsibilities

Skills

Clinic coordination

Customer service

Communication

Scheduling software

Interdisciplinary collaboration

Education

High school diploma or equivalent

Tools

Clinic scheduling software

Job description

US Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) GS-06 at the Burlington Lakeside VA Clinic in Burlington, VT. The role schedules high volumes of appointments, supports clinicians, and ensures smooth patient flow within a busy clinic.

Ideal candidates will have clinic experience, strong English communication, and familiarity with scheduling software to coordinate care across disciplines and with Veterans and their families.