Medical Scheduler: Patient Appointments & Tests

UofL Health, Inc.; Louisville (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

UofL Health in Louisville is seeking a Medical Scheduler to support physicians and staff by coordinating follow-up appointments and tests. You will schedule and coordinate procedures, provide patient instructions, and ensure HIPAA compliance using hospital systems.

The role involves direct patient interaction across ages, requires strong scheduling experience in a multi-specialty clinic, and emphasizes confidentiality and patient-centered service.

Qualifications

• Two years of scheduling in a multi-specialty clinic (preferred).
• Strong communication and patient-service orientation.

Responsibilities

• Schedule follow-up visits and return visits for patients.
• Obtain pre-certifications and pre-authorizations as needed.
• Schedule medical tests and procedures.
• Explain procedures to patients and provide clear instructions.
• Call patients to schedule procedures and send follow-up letters.
• Use Allscripts, Centricity Business, and paging systems; retrieve data from hospital systems.
• Maintain patient confidentiality per HIPAA guidelines.
• Demonstrate friendly and helpful behavior.
• Perform other duties as assigned.

Skills

Scheduling

Patient interaction

HIPAA compliance

Communication skills

Education

High school diploma or GED

Tools

Allscripts

Centricity Business

Online paging systems

Job description

UofL Health in Louisville is seeking a Medical Scheduler to support physicians and staff by coordinating follow-up appointments and tests. You will schedule and coordinate procedures, provide patient instructions, and ensure HIPAA compliance using hospital systems.

The role involves direct patient interaction across ages, requires strong scheduling experience in a multi-specialty clinic, and emphasizes confidentiality and patient-centered service.