Medical Scheduler: Coordinate Care & Appointments

UofL Health; Louisville (KY); On-site; USD 37,000 - 52,000; Full time

Job summary

UofL Health is seeking a Medical Scheduler to support the staff and physicians by scheduling patient follow-ups and necessary tests. The role involves direct patient interaction across ages and requires navigating multiple hospital systems to coordinate care.

Responsibilities include arranging follow-up visits, pre-certifications, scheduling tests, and communicating instructions to patients. A high school diploma or GED is required, with 2 years of scheduling in a multi-specialty clinic

Qualifications

• High school diploma or GED required (or equivalent).
• 2 years scheduling in a multi-specialty clinic preferred.
• Direct patient interaction and HIPAA compliance are essential.

Responsibilities

• Schedule follow up/return visits for patients.
• Obtain pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures with patients.
• Call patients to schedule procedures and provide instructions by phone with follow-up letter.
• Use Allscripts, Centricity Business, and online paging systems; retrieve information from other hospital systems.
• Maintain confidentiality of patient information per HIPAA guidelines.
• Exhibit friendly and helpful behavior.
• Perform other duties as assigned.

Education

High school diploma or GED/Equivalent

Tools

Allscripts

Centricity Business

Online paging systems

Job description

UofL Health is seeking a Medical Scheduler to support the staff and physicians by scheduling patient follow-ups and necessary tests. The role involves direct patient interaction across ages and requires navigating multiple hospital systems to coordinate care.

Responsibilities include arranging follow-up visits, pre-certifications, scheduling tests, and communicating instructions to patients. A high school diploma or GED is required, with 2 years of scheduling in a multi-specialty clinic