Medical Scheduler: Multi-Specialty Appointments & Pre-Auths

University of Louisville Physicians; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

UofL Health is seeking a Medical Scheduler to assist staff and physicians by scheduling patients for follow-up appointments and necessary tests. The Scheduler interacts with patients of all ages and works as part of the healthcare team.

The role requires coordinating pre-certifications, scheduling tests, and communicating clear procedural instructions to patients, ensuring privacy under HIPAA guidelines and maintaining professional, friendly service.

Qualifications

• High school diploma or GED/Equivalent required.
• Two years scheduling in a multi-specialty clinic preferred.
• Experience with patient scheduling and medical tests preferred.

Responsibilities

• Schedule follow-up/return visits for patients.
• Obtain pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures for patients.
• Explain procedures and instructions to patients.
• Call patients to schedule procedures and send follow-up letters.
• Use Allscripts, Centricity Business, and paging systems.
• Maintain patient confidentiality per HIPAA.

Skills

Scheduling

HIPAA compliance

Patient communication

Multi-specialty scheduling

Confidentiality

Education

High school diploma or GED

Tools

Allscripts

Centricity Business

Online paging systems

Job description

UofL Health is seeking a Medical Scheduler to assist staff and physicians by scheduling patients for follow-up appointments and necessary tests. The Scheduler interacts with patients of all ages and works as part of the healthcare team.

The role requires coordinating pre-certifications, scheduling tests, and communicating clear procedural instructions to patients, ensuring privacy under HIPAA guidelines and maintaining professional, friendly service.