Medical Scheduler – Multispecialty Care & Procedures

University of Louisville Physicians; United States; Vor Ort; USD 33.000 - 45.000; Vollzeit

Zusammenfassung

UofL Health in Louisville, KY is seeking a Medical Scheduler to support physicians and staff by scheduling follow-up appointments and tests. The role involves direct patient interaction across age groups and requires adherence to HIPAA guidelines.

Responsibilities include coordinating pre-certifications, arranging tests, and communicating clear instructions to patients. Experience with Allscripts and Centricity is preferred; strong customer service skills are essential.

Qualifikationen

• High school diploma or GED/Equivalent (required).
• Two (2) years of scheduling in a multi-specialty clinic (preferred).

Aufgaben

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems.
• Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Kenntnisse

Scheduling

HIPAA compliance

Customer service

Allscripts

Centricity Business

Phone scheduling

Ausbildung

High school diploma or GED/Equivalent

Tools

Allscripts

Centricity Business

Jobbeschreibung

UofL Health in Louisville, KY is seeking a Medical Scheduler to support physicians and staff by scheduling follow-up appointments and tests. The role involves direct patient interaction across age groups and requires adherence to HIPAA guidelines.

Responsibilities include coordinating pre-certifications, arranging tests, and communicating clear instructions to patients. Experience with Allscripts and Centricity is preferred; strong customer service skills are essential.