Medical Scheduler: Multi-Specialty Appointment Coordination

UofL Health; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

UofL Health is seeking a Medical Scheduler to support staff and physicians by arranging patient follow-up visits and tests. The role involves direct patient interaction across ages and requires using Allscripts, Centricity, and paging systems to coordinate care.

The ideal candidate has a high school diploma or GED and at least two years of scheduling experience in a multi-specialty clinic, with strong attention to HIPAA guidelines and a friendly, helpful demeanor.

Qualifications

• High school diploma or GED/Equivalent is required.
• Two years scheduling in a multi-specialty clinic is preferred.

Responsibilities

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients (e.g., interventional invasive cardiology procedures, electrophysiology).
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter.
• Use Allscripts, Centricity Business, online paging systems; retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Education

High school diploma or GED/Equivalent

Tools

Allscripts

Centricity Business

Online paging systems

Job description

UofL Health is seeking a Medical Scheduler to support staff and physicians by arranging patient follow-up visits and tests. The role involves direct patient interaction across ages and requires using Allscripts, Centricity, and paging systems to coordinate care.

The ideal candidate has a high school diploma or GED and at least two years of scheduling experience in a multi-specialty clinic, with strong attention to HIPAA guidelines and a friendly, helpful demeanor.