Medical Referral & Patient Care Coordinator

WVU Medicine; Saint Francis (AR); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

THOM Thomas Hospitals is seeking a patient access coordinator to collect comprehensive patient information, assist with insurance verification and pre-certification, and coordinate scheduling across multiple departments. The role emphasizes accurate data entry, customer service, and effective communication with patients, physicians, and insurers.

Proficiency with Cordata and Epic systems, and the ability to manage urgent cases, ensures timely and compliant patient care.

Qualifikationen

• High school diploma required; minimum 2 years clinical or customer service experience.
• Experience handling patient information, insurance details, and scheduling across departments is preferred.
• Knowledge of Cordata, Epic or similar health information systems is advantageous.

Aufgaben

• Capture complete and accurate patient information for medical triage and referrals.
• Identify urgent patients and determine need for pre-certification or pre-authorization.
• Schedule appointments and coordinate across clinics, departments and external offices.

Kenntnisse

Customer service

Communication skills

Flexibility

Computer literacy

Medical terminology

Third party payers knowledge

Telephone etiquette

Ausbildung

High School Diploma or Equivalent

Tools

Cordata software

Epic

Jobbeschreibung

THOM Thomas Hospitals is seeking a patient access coordinator to collect comprehensive patient information, assist with insurance verification and pre-certification, and coordinate scheduling across multiple departments. The role emphasizes accurate data entry, customer service, and effective communication with patients, physicians, and insurers.

Proficiency with Cordata and Epic systems, and the ability to manage urgent cases, ensures timely and compliant patient care.