Patient Access & Billing Specialist

WVU Medicine Thomas Hospitals; South Charleston (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

THOM Thomas Hospitals is seeking an organized Administrative/Registration Clerk to manage patient registration and billing information. You will collect demographic and insurance data, explain payment responsibilities, and handle deposits and receipts in the hospital’s systems.

The role requires a high school diploma, strong communication skills, and attention to detail. Duties include coordinating pre-certifications, preparing consent forms, and supporting daily financial operations within a

Qualifications

• High school diploma or equivalent is required.
• Excellent written and verbal communication skills.
• Ability to accurately utilize computer software and registration systems.
• Knowledge of medical insurance requirements for payment and covered services.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Obtain demographic, billing, and insurance information from patient or guardian and enter into registration and billing systems; provide patient with information about insurance and hospital procedures.
• May complete managed care responsibilities such as obtaining pre-certification and authorizations.
• Prepare consent forms and notices related to registration; obtain electronic signatures for consent to treat and financial obligations.
• Collect deposits, co-payments, deductibles, and patient liability payments; provide receipts and document in systems.
• Prepare patient armband and balance daily receipts; follow up on system flags and accounts as needed.
• Conduct screenings and gather information for coverage and pertinent paperwork; perform medical necessity checks and Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients in line with hospital workflows; verify order completeness against scheduled services.

Skills

Data entry

Communication

Medical terminology

Attention to detail

Multitasking

Insurance knowledge

Documentation

Education

High school diploma or equivalent

Job description

THOM Thomas Hospitals is seeking an organized Administrative/Registration Clerk to manage patient registration and billing information. You will collect demographic and insurance data, explain payment responsibilities, and handle deposits and receipts in the hospital’s systems.

The role requires a high school diploma, strong communication skills, and attention to detail. Duties include coordinating pre-certifications, preparing consent forms, and supporting daily financial operations within a