Medical Records Site Supervisor - ROI & Workflow

MRO; Greenwood (SC); Presencial; USD 46.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits: medical,Dental

401(k) plan

Descripción de la vacante

MRO is seeking a Site Supervisor to oversee daily scheduling and coordination of ROI Specialists at client sites across the United States. The role acts as the liaison between MRO and client management to ensure compliance with policies and regulatory requirements while maintaining timely ROI activities.

The candidate should have strong written and interpersonal skills, HIPAA knowledge, and proficiency with Microsoft Office.

Formación

• High School Diploma/GED required.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Proficiency in Microsoft Office Applications required.

Responsabilidades

• Manages workflow among on-site employees to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
• Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff.
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
• Provides support to the Area Manager, as needed.

Conocimientos

Written communication

Interpersonal skills

HIPAA knowledge

MS Office

Educación

Health Information Management / Business Administration degree

Herramientas

Microsoft Office

Descripción del empleo

MRO is seeking a Site Supervisor to oversee daily scheduling and coordination of ROI Specialists at client sites across the United States. The role acts as the liaison between MRO and client management to ensure compliance with policies and regulatory requirements while maintaining timely ROI activities.

The candidate should have strong written and interpersonal skills, HIPAA knowledge, and proficiency with Microsoft Office.