Imaging Records Specialist – HIPAA Compliant

X Ray associates of New Mexico; Albuquerque (NM); On-site; USD 32,000 - 44,000; Full time

Job summary

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team in Albuquerque. This role ensures patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and high-quality customer service.

Responsibilities include handling record requests, processing imaging orders, answering calls, sending images electronically, and locating records across systems.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and organization.
• Ability to multitask and work independently in a fast-paced environment.
• Experience with medical records or healthcare office environment preferred.

Responsibilities

• Monitor daily imaging record requests and pull lists.
• Process medical record and imaging requests from patients, providers, and medical facilities.
• Answer incoming phone calls and assist with record inquiries.
• Send images and records electronically as requested.
• Research and locate patient records using multiple computer systems.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Communicate professionally with patients, physicians' offices, and healthcare facilities.

Skills

Strong customer service

Excellent communication

multitask

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Multi-line phone system

Job description

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team in Albuquerque. This role ensures patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and high-quality customer service.

Responsibilities include handling record requests, processing imaging orders, answering calls, sending images electronically, and locating records across systems.