Medical Records & Front Desk Pro (Weekend)

Resolve Solutions- West Allis; West Allis (WI); On-site; USD 29,000 - 34,000; Full time

Job summary

Resolve West Allis is seeking a dependable Medical Records Assistant / Receptionist to support daily administrative and front-office operations. You will help create a welcoming environment for patients and visitors while maintaining accurate and confidential medical records.

The role emphasizes strong communication, organization, and professional service in a healthcare setting. Flexible weekday/weekend scheduling and in-person work are expected.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality when handling sensitive information.
• Strong customer service skills and a professional demeanor.
• Ability to prioritize tasks and manage multiple responsibilities in a busy environment.

Responsibilities

• Greet and assist patients, visitors, and staff in a friendly, professional manner.
• Answer incoming calls, direct calls, and relay messages as needed.
• Schedule appointments and assist with general administrative duties.
• Maintain, organize, and update medical records and patient documentation.
• Perform data entry, filing, scanning, and document management.
• Verify and update patient information to support accurate records.

Skills

Communication

Organization

Confidentiality

Customer service

Multitasking

Teamwork

Dependability

Availability

Tools

Office equipment

Job description

Resolve West Allis is seeking a dependable Medical Records Assistant / Receptionist to support daily administrative and front-office operations. You will help create a welcoming environment for patients and visitors while maintaining accurate and confidential medical records.

The role emphasizes strong communication, organization, and professional service in a healthcare setting. Flexible weekday/weekend scheduling and in-person work are expected.