Medical Receptionist & Scheduling Clerk (Epic EMR)

Rockford Health Physicians; United States; On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off

Tuition and certification assistance

Well-being programs

On-Demand Pay

Job summary

Mercy Health System is seeking a courteous clerical professional to handle incoming calls, greet visitors, schedule patient appointments, and perform Epic-based registration tasks. You will verify demographics, collect co-pays, guide patients, and maintain confidential records with accuracy.

The role requires a High School diploma, basic keyboard skills, and strong interpersonal communication. Prior medical reception experience is preferred, with flexibility for peak hours and occasional

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception experience preferred.
• Basic keyboard skills and medical terminology preferred.
• Good interpersonal and written communication skills.
• Basic knowledge of Epic preferred.

Responsibilities

• Clerical duties include answering calls, routing to appropriate personnel, and managing visitor flow.
• Schedules patient appointments and handles Epic registration check-ins.
• Verifies demographics, scans insurance, collects co-payments, and posts payments.
• Maintains patient privacy and adheres to HIPAA and confidentiality standards.
• Performs other clerical duties as needed.

Skills

Interpersonal communication

Telephone etiquette

Attention to detail

Education

High School diploma or equivalent

Tools

Epic

MS Office

Job description

Mercy Health System is seeking a courteous clerical professional to handle incoming calls, greet visitors, schedule patient appointments, and perform Epic-based registration tasks. You will verify demographics, collect co-pays, guide patients, and maintain confidential records with accuracy.

The role requires a High School diploma, basic keyboard skills, and strong interpersonal communication. Prior medical reception experience is preferred, with flexibility for peak hours and occasional