Medical Receptionist - Primary Care

Emerson Hospital; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Sudbury, MA is seeking a Medical Receptionist for the Primary Care team. The role supports physicians, manages front desk operations, and ensures a welcoming patient experience.

You will handle scheduling, maintain patient records, and use EHR systems (Epic preferred). Strong organizational and customer service skills are essential; English literacy required.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in healthcare or administrative support preferred.
• Strong computer skills and familiarity with EHR systems.

Responsibilities

• Greeting patients and managing front desk operations.
• Scheduling appointments and coordinating patient flow.
• Maintaining accurate patient records and handling confidential information.
• Supporting clinical staff with administrative tasks to keep the office running smoothly.

Skills

Electronic health records

Organization

Customer service

Attention to detail

Reading & writing English

Education

High School Diploma or equivalent

Tools

Epic

Job description

Medical Receptionist - Primary Care

Schedule: Full Time

Pay Range: $20.00 - $26.00 / Hourly

Shift: Day shift

Hours: 8:00am-4:30pm

About this role

Full Time, Medical Receptionist , Primary Care, Emerson Health, Sudbury, MA

Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you'll play a key role in ensuring our office runs smoothly and our patients receive exceptional service.

What You'll Do

As a Clinical Office Coordinator, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include:

• Greeting patients and managing front desk operations
• Scheduling appointments and coordinating patient flow
• Maintaining accurate patient records and handling confidential information
• Supporting clinical staff with administrative tasks to keep the office running efficiently
• Using electronic health record systems (Epic experience preferred) to document patient interactions

What We're Looking For

• Education: High School Diploma or equivalent preferred
• Experience: At least 1 year of healthcare or administrative experience preferred
• Licensure/Certification: None required
• Skills & Qualifications:
  • Strong computer skills and familiarity with electronic health record systems (Epic preferred)
  • Excellent organizational and multi-tasking abilities
  • Outstanding interpersonal and customer service skills
  • Attention to detail and accuracy in documentation
  • Knowledge of medical terminology
  • Ability to maintain patient confidentiality
  • Must be able to read and write in English

Why Join Us

• Be part of a supportive, patient-focused healthcare team
• Opportunities for professional growth and development
• Make a direct impact on the efficiency and success of our clinical operations

If you're ready to bring your skills to a fast-paced, rewarding healthcare environment, we want to hear from you!