Medical Front Desk Specialist — Patient Flow & Admin

Emerson Health; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Sudbury, MA is seeking a Medical Receptionist to join our front desk team. This full-time role supports patient flow, greets visitors, schedules appointments, and maintains records.

The ideal candidate has at least 1 year experience in healthcare or admin, strong organizational skills, and comfort with EHR systems (Epic preferred).

Day shift, 8:00am-4:30pm; pay range $20.00 - $26.00 / Hour; English proficiency and patient confidentiality are required.

Qualifications

• Education: high school diploma or equivalent preferred.
• Experience: at least 1 year in healthcare or administrative roles preferred.
• Strong computer skills and familiarity with EHR systems (Epic preferred).
• Able to read and write in English with attention to detail.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and protect confidentiality.
• Support clinical staff with administrative tasks.
• Document patient interactions in the EHR (Epic preferred).

Skills

Customer service

Organization

Communication

English reading/writing

Education

High School diploma or equivalent

Tools

Epic

Job description

Emerson Health in Sudbury, MA is seeking a Medical Receptionist to join our front desk team. This full-time role supports patient flow, greets visitors, schedules appointments, and maintains records.

The ideal candidate has at least 1 year experience in healthcare or admin, strong organizational skills, and comfort with EHR systems (Epic preferred).

Day shift, 8:00am-4:30pm; pay range $20.00 - $26.00 / Hour; English proficiency and patient confidentiality are required.