Medical Receptionist - Gastroenterology

Emerson Hospital; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA is seeking a Medical Receptionist for the Gastroenterology unit. You will greet patients, manage front desk operations, and schedule appointments to keep patient flow smooth.

This role requires strong organizational skills, basic medical terminology knowledge, and experience with electronic health records (Epic preferred). You will handle confidential information and support clinical staff.

Qualifications

• High School diploma preferred.
• 1 year of healthcare or administrative experience preferred.
• Epic experience or familiarity with EHR systems preferred.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and protect confidentiality.
• Support clinical staff with administrative tasks to keep the office running smoothly.
• Utilize electronic health record systems (Epic preferred) to document patient interactions.

Skills

Epic experience

EHR systems

Organizational skills

Interpersonal skills

Confidentiality

Medical terminology

English proficiency

Customer service

Education

High School Diploma or equivalent

Tools

Epic

Job description

Medical Receptionist - Gastroenterology

Schedule: Full Time

Pay Range: $20.00 - $26.00 / Hourly

Shift: Day shift

Hours: 8:00am-4:30pm

Full Time, Medical Receptionist, Gastroenterology, Emerson Health, Concord, MA

Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you'll play a key role in ensuring our office runs smoothly and our patients receive exceptional service.

What You'll Do

As a Clinical Office Coordinator, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include:

• Greeting patients and managing front desk operations
• Scheduling appointments and coordinating patient flow
• Maintaining accurate patient records and handling confidential information
• Supporting clinical staff with administrative tasks to keep the office running efficiently
• Using electronic health record systems (Epic experience preferred) to document patient interactions

What We're Looking For

• Education: High School Diploma or equivalent preferred
• Experience: At least 1 year of healthcare or administrative experience preferred
• Licensure/Certification: None required
• Skills & Qualifications:
  • Strong computer skills and familiarity with electronic health record systems (Epic preferred)
  • Excellent organizational and multi-tasking abilities
  • Outstanding interpersonal and customer service skills
  • Attention to detail and accuracy in documentation
  • Knowledge of medical terminology
  • Ability to maintain patient confidentiality
  • Must be able to read and write in English

Why Join Us

• Be part of a supportive, patient-focused healthcare team
• Opportunities for professional growth and development
• Make a direct impact on the efficiency and success of our clinical operations

If you're ready to bring your skills to a fast-paced, rewarding healthcare environment, we want to hear from you!