Medical Receptionist - Pulmonary

Emerson Hospital; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Hospital in Concord, MA is seeking a Medical Receptionist for the Pulmonary department to greet patients, manage front desk operations, and support clinical staff. The role emphasizes accurate documentation, patient confidentiality, and smooth patient flow in a fast-paced setting.

Ideal candidates have 1+ year of healthcare or administrative experience, strong computer skills, and familiarity with electronic health record systems (Epic preferred). Weekend/holiday considerations may apply.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Experience: At least 1 year of healthcare or administrative experience preferred.
• Skills: Strong computer skills and familiarity with electronic health record systems (Epic preferred).
• Abilities: Excellent organizational and multi-tasking abilities.
• Interpersonal: Outstanding interpersonal and customer service skills.
• Documentation: Attention to detail and accuracy in patient records.
• Knowledge: Knowledge of medical terminology and patient confidentiality.
• Language: Must be able to read and write in English.

Responsibilities

• Greeting patients and managing front desk operations.
• Scheduling appointments and coordinating patient flow.
• Maintaining accurate patient records and handling confidential information.
• Supporting clinical staff with administrative tasks to keep the office running efficiently.
• Using electronic health record systems (Epic experience preferred) to document patient interactions.

Skills

Customer service

Organizational skills

Communication

Confidentiality

Medical terminology

Education

High School Diploma

Tools

Epic

Job description

Medical Receptionist - Pulmonary

Schedule: Full Time

Pay Range: $20.00 - $26.00 / Hourly

Shift: Day shift

Hours: 8:00am - 4:30pm

About this role

Full Time, Medical Receptionist , Pulmonary , Emerson Health, Concord, MA

Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you'll play a key role in ensuring our office runs smoothly and our patients receive exceptional service.

What You'll Do

• Greeting patients and managing front desk operations
• Scheduling appointments and coordinating patient flow
• Maintaining accurate patient records and handling confidential information
• Supporting clinical staff with administrative tasks to keep the office running efficiently
• Using electronic health record systems (Epic experience preferred) to document patient interactions

What We're Looking For

• Education: High School Diploma or equivalent preferred
• Experience: At least 1 year of healthcare or administrative experience preferred
• Licensure/Certification: None required
• Skills & Qualifications:
  • Strong computer skills and familiarity with electronic health record systems (Epic preferred)
  • Excellent organizational and multi-tasking abilities
  • Outstanding interpersonal and customer service skills
  • Attention to detail and accuracy in documentation
  • Knowledge of medical terminology
  • Ability to maintain patient confidentiality
  • Must be able to read and write in English

Why Join Us

• Be part of a supportive, patient-focused healthcare team
• Opportunities for professional growth and development
• Make a direct impact on the efficiency and success of our clinical operations

If you're ready to bring your skills to a fast-paced, rewarding healthcare environment, we want to hear from you!