Medical Receptionist - Primary Care

Emerson Hospital; Sudbury (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Emerson Hospital in Sudbury, MA is seeking a Medical Receptionist to support clinical operations and patient experiences in a fast-paced primary care setting.

You will manage front desk activities, schedule appointments, maintain patient records, and assist clinical staff with administrative tasks while ensuring confidentiality and accuracy in documentation.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of healthcare or administrative experience preferred.
• Knowledge of medical terminology and confidentiality required.

Responsibilities

• Greeting patients and managing front desk operations.
• Scheduling appointments and coordinating patient flow.
• Maintaining accurate patient records and handling confidential information.
• Supporting clinical staff with administrative tasks to keep the office running efficiently.
• Using electronic health record systems (Epic experience preferred) to document patient interactions.

Skills

Front desk

Organizational skills

Interpersonal skills

Medical terminology

Patient confidentiality

English literacy

Education

High School Diploma or equivalent

Tools

Epic EMR

Job description

Full Time, Medical Receptionist ,Primary Care,Emerson Health, Sudbury, MA

Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you’ll play a key role in ensuring our office runs smoothly and our patients receive exceptional service.

What You’ll Do

As a Clinical Office Coordinator, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include:

• Greeting patients and managing front desk operations
• Scheduling appointments and coordinating patient flow
• Maintaining accurate patient records and handling confidential information
• Supporting clinical staff with administrative tasks to keep the office running efficiently
• Using electronic health record systems (Epic experience preferred) to document patient interactions

What We’re Looking For

• Education: High School Diploma or equivalent preferred
• Experience: At least 1 year of healthcare or administrative experience preferred
• Licensure/Certification: None required
• Skills & Qualifications:
  • Strong computer skills and familiarity with electronic health record systems (Epic preferred)
  • Excellent organizational and multi-tasking abilities
  • Outstanding interpersonal and customer service skills
  • Attention to detail and accuracy in documentation
  • Knowledge of medical terminology
  • Ability to maintain patient confidentiality
  • Must be able to read and write in English

Why Join Us

• Be part of a supportive, patient-focused healthcare team
• Opportunities for professional growth and development
• Make a direct impact on the efficiency and success of our clinical operations