Clinical Office Coordinator - EPA

Emerson Hospital; Sudbury (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Emerson Health in Sudbury, MA is seeking a Medical Receptionist to support day-to-day clinical operations. You will greet patients, manage the front desk, schedule appointments, and handle confidential information to ensure a smooth patient experience.

The role requires basic healthcare administration knowledge, strong organizational skills, and proficiency with EHR systems (Epic preferred). Join a patient-focused team dedicated to excellent service.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of healthcare or administrative experience preferred.
• Epic EHR experience preferred.
• Strong communication and confidentiality in handling patient information.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and protect confidentiality.
• Support clinical staff with administrative tasks to keep the office running smoothly.
• Document patient interactions using the EHR (Epic preferred).

Skills

Strong computer skills

EHR systems expertise

Organizational and multi-tasking

Interpersonal and customer service

Attention to detail

Confidentiality

English reading/writing

Education

High School Diploma or equivalent

Tools

Epic (EHR)

Job description

Full Time, Medical Receptionist ,Primary Care,Emerson Health, Sudbury, MA

Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you’ll play a key role in ensuring our office runs smoothly and our patients receive exceptional service.

What You’ll Do

As a Clinical Office Coordinator, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include:

• Greeting patients and managing front desk operations
• Scheduling appointments and coordinating patient flow
• Maintaining accurate patient records and handling confidential information
• Supporting clinical staff with administrative tasks to keep the office running efficiently
• Using electronic health record systems (Epic experience preferred) to document patient interactions

What We’re Looking For

• Education: High School Diploma or equivalent preferred
• Experience: At least 1 year of healthcare or administrative experience preferred
• Licensure/Certification: None required
• Skills & Qualifications:
  • Strong computer skills and familiarity with electronic health record systems (Epic preferred)
  • Excellent organizational and multi-tasking abilities
  • Outstanding interpersonal and customer service skills
  • Attention to detail and accuracy in documentation
  • Knowledge of medical terminology
  • Ability to maintain patient confidentiality
  • Must be able to read and write in English

Why Join Us

• Be part of a supportive, patient-focused healthcare team
• Opportunities for professional growth and development
• Make a direct impact on the efficiency and success of our clinical operations

If you’re ready to bring your skills to a fast-paced, rewarding healthcare environment, we want to hear from you!