Clinical Office Coordinator: Front Desk & Patient Flow

Emerson Hospital; Sudbury (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Emerson Health in Sudbury, MA is seeking a Medical Receptionist to support day-to-day clinical operations. You will greet patients, manage the front desk, schedule appointments, and handle confidential information to ensure a smooth patient experience.

The role requires basic healthcare administration knowledge, strong organizational skills, and proficiency with EHR systems (Epic preferred). Join a patient-focused team dedicated to excellent service.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of healthcare or administrative experience preferred.
• Epic EHR experience preferred.
• Strong communication and confidentiality in handling patient information.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and protect confidentiality.
• Support clinical staff with administrative tasks to keep the office running smoothly.
• Document patient interactions using the EHR (Epic preferred).

Skills

Strong computer skills

EHR systems expertise

Organizational and multi-tasking

Interpersonal and customer service

Attention to detail

Confidentiality

English reading/writing

Education

High School Diploma or equivalent

Tools

Epic (EHR)

Job description

Emerson Health in Sudbury, MA is seeking a Medical Receptionist to support day-to-day clinical operations. You will greet patients, manage the front desk, schedule appointments, and handle confidential information to ensure a smooth patient experience.

The role requires basic healthcare administration knowledge, strong organizational skills, and proficiency with EHR systems (Epic preferred). Join a patient-focused team dedicated to excellent service.