Patient-Focused Medical Receptionist & Assistant

CENTER FOR PREVENTIVE MEDICINE PC; Grosse Pointe (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

CENTER FOR PREVENTIVE MEDICINE PC in Grosse Pointe Woods, MI is seeking a friendly Medical Receptionist/Medical Assistant to join our clinical team. In this dual-role, you will greet patients, manage front desk tasks, and support physicians during visits.

Responsibilities include scheduling, insurance verification, EPIC EMR use, vitals, and HIPAA-compliant care. We value compassionate communication and accuracy to help patients navigate care efficiently.

Qualifications

• High school diploma or GED required; CMA/RMA preferred.
• Prior experience in a medical office or clinical setting strongly preferred.
• Proficiency with EPIC EMR systems and general medical office software.

Responsibilities

• Greet and check in patients, managing front desk operations with professionalism and warmth.
• Schedule appointments, manage patient records, and handle phone inquiries efficiently.
• Verify insurance information and process co-pays and billing documentation.
• Room patients, record vital signs, and document chief complaints in the EMR system.
• Assist physicians with clinical documentation and preventive care visits.

Skills

Communication

Multitasking

Patient-facing skills

Medical terminology

Insurance verification

Scheduling

Education

High school diploma or GED

Medical Assistant certification (CMA/RMA) preferred

Tools

EPIC EMR systems

Medical office software

Job description

CENTER FOR PREVENTIVE MEDICINE PC in Grosse Pointe Woods, MI is seeking a friendly Medical Receptionist/Medical Assistant to join our clinical team. In this dual-role, you will greet patients, manage front desk tasks, and support physicians during visits.

Responsibilities include scheduling, insurance verification, EPIC EMR use, vitals, and HIPAA-compliant care. We value compassionate communication and accuracy to help patients navigate care efficiently.