Medical Office Coordinator: Patient Care & Scheduling

Wayne Memorial Community Health Centers; East Honesdale (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Generous PTO

403(b) Retirement Plan Matching

Job summary

Wayne Memorial Community Health Centers in Lake Region seeks a Medical Secretary to support front-desk and medical office operations. You will greet patients, handle calls, schedule visits, and document appointment details accurately while maintaining privacy and a smooth workflow.

Responsibilities include verifying insurance information, completing registrations, using the EHR system, coordinating with clinical staff, and handling billing-related tasks with discretion.

Qualifications

• Experience in medical office administration preferred.
• Strong communication and organizational skills.
• Accurate data entry and basic arithmetic skills.

Responsibilities

• Greet customers in person and handle in-bound and out-bound calls.
• Schedule visits and document appointment details accurately.
• Review and capture insurance cards, driver’s license, and other information; complete patient registration and consents.
• Maintain and use the Electronic Health Record (EHR) system for documentation.
• Report patient questions to appropriate clinical team members.
• Coordinate follow-up appointments and return orders; facilitate referrals to testing facilities, hospitals or specialists.
• Verify schedules, contact patients, and fill scheduling gaps.
• Scan reports and documents into patient charts with confidentiality.
• Maintain petty cash log and forward to billing as directed.
• Familiarity with financial assistance programs as applicable.
• Perform other duties as assigned.

Skills

Effective communication

Typing skills

Medical terminology

Word processing

Data entry

Tools

Electronic Health Record (EHR) system

Microsoft Word

Job description

Wayne Memorial Community Health Centers in Lake Region seeks a Medical Secretary to support front-desk and medical office operations. You will greet patients, handle calls, schedule visits, and document appointment details accurately while maintaining privacy and a smooth workflow.

Responsibilities include verifying insurance information, completing registrations, using the EHR system, coordinating with clinical staff, and handling billing-related tasks with discretion.