Medical Receptionist: Patient Experience & Scheduling Pro

Ridgeview; Belle Plaine (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Ridgeview in Belle Plaine, MN seeks a friendly patient registrar responsible for greeting patients, completing accurate registration and scheduling, and handling a variety of administrative duties to support smooth clinic operations.

The role requires strong English communication, basic math, proficiency with Microsoft Office, and ability to maintain privacy. Prior customer service experience and a high school diploma are preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in medical/healthcare front desk is a plus.
• Familiarity with electronic medical records is preferred.
• Ability to maintain patient confidentiality and privacy.

Responsibilities

• Register patients in person or by phone, collect and verify required information for accurate identification and billing.
• Complete pre-visit planning to ensure a seamless patient experience.
• Assign guarantor for each patient as needed.
• Greet and provide courteous service to internal and external customers.
• Ensure patients receive disclosures, privacy information, and consent forms.
• Verify insurance eligibility and benefits using real-time tools; update billing and addresses accordingly.
• Collect payments and refer to Financial Services for counseling when appropriate.
• Handle requests for release of medical information and other duties as assigned.

Skills

Customer service

English communication

Microsoft Office

Basic math

Background checks

Multi-tasking

Autonomy

Teamwork

Education

High school diploma / equivalent

Medical Administrative Assistant/Medical Receptionist Certificate

Tools

EMR software

Phone system

Job description

Ridgeview in Belle Plaine, MN seeks a friendly patient registrar responsible for greeting patients, completing accurate registration and scheduling, and handling a variety of administrative duties to support smooth clinic operations.

The role requires strong English communication, basic math, proficiency with Microsoft Office, and ability to maintain privacy. Prior customer service experience and a high school diploma are preferred.