Medical Receptionist — Patient Care & Scheduling

Sportscare Physical Therapy; Montville Township (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

SportsCare Physical Therapy is seeking a Front Desk Medical Receptionist in Montville, NJ. You will be the first contact for patients, greeting them warmly and ensuring a smooth clinic experience.

This full-time role involves scheduling, data collection, insurance processing, and accurate record keeping to support high-quality care. Ideal candidates have a high school diploma, healthcare receptionist experience, and strong communication skills.

Qualifications

• High school diploma or equivalent; healthcare administration training is a plus.
• Prior experience in medical/healthcare receptionist roles preferred.
• Strong interpersonal and communication skills with professionalism and empathy.
• Excellent organizational and multitasking abilities.
• Proficient with computer software including EHR systems and MS Office.
• Commitment to patient privacy and confidentiality.

Responsibilities

• Greet and assist patients with a warm, professional demeanor.
• Schedule patient appointments and coordinate with clinical staff.
• Collect and verify patient information, insurance details, and medical history.
• Check-in/check-out patients, process payments and provide receipts.
• Answer calls and emails; address inquiries professionally.
• Maintain accurate patient records and ensure regulatory compliance.
• Assist with insurance authorizations or referrals as needed.
• Support general office tasks and keep reception area tidy.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Organizational skills

EHR proficiency

Microsoft Office

Education

High school diploma or equivalent

Healthcare administration certification (plus)

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

SportsCare Physical Therapy is seeking a Front Desk Medical Receptionist in Montville, NJ. You will be the first contact for patients, greeting them warmly and ensuring a smooth clinic experience.

This full-time role involves scheduling, data collection, insurance processing, and accurate record keeping to support high-quality care. Ideal candidates have a high school diploma, healthcare receptionist experience, and strong communication skills.