Front Desk Medical Receptionist

Sportscare Physical Therapy; Montville Township (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

SportsCare Physical Therapy is seeking a Front Desk Medical Receptionist in Montville, NJ. You will be the first contact for patients, greeting them warmly and ensuring a smooth clinic experience.

This full-time role involves scheduling, data collection, insurance processing, and accurate record keeping to support high-quality care. Ideal candidates have a high school diploma, healthcare receptionist experience, and strong communication skills.

Qualifications

• High school diploma or equivalent; healthcare administration training is a plus.
• Prior experience in medical/healthcare receptionist roles preferred.
• Strong interpersonal and communication skills with professionalism and empathy.
• Excellent organizational and multitasking abilities.
• Proficient with computer software including EHR systems and MS Office.
• Commitment to patient privacy and confidentiality.

Responsibilities

• Greet and assist patients with a warm, professional demeanor.
• Schedule patient appointments and coordinate with clinical staff.
• Collect and verify patient information, insurance details, and medical history.
• Check-in/check-out patients, process payments and provide receipts.
• Answer calls and emails; address inquiries professionally.
• Maintain accurate patient records and ensure regulatory compliance.
• Assist with insurance authorizations or referrals as needed.
• Support general office tasks and keep reception area tidy.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Organizational skills

EHR proficiency

Microsoft Office

Education

High school diploma or equivalent

Healthcare administration certification (plus)

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Medical Receptionist

Full Time Montville, Montville, NJ, US

3 days ago Requisition ID: 5026

Salary Range: $18.00 To $25.00 Hourly

Job Title: Medical Receptionist

Job Type: Full-time

Location: Montville, NJ

Company: SportsCare Physical Therapy

About Us:

SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals . We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care.

Job Description:

Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy.

As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care.

Responsibilities:

Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes.

Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery.

Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed.

Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits.

Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally.

Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed.

Insurance Coordination: A ssist in obtaining any necessary authorizations or referrals.

Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming.

Qualifications:

• High school diploma or equivalent ( additional education or certification in healthcare administration is a plus).
• Previous experience in a medical or healthcare receptionist role is preferred.
• Strong interpersonal and communication skills, with an emphasis on professionalism and empathy.
• Exceptional organizational and multitasking abilities.
• Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office.
• Knowledge of medical terminology and insurance procedures is advantageous .
• Commitment to patient privacy and confidentiality.
• Friendly, approachable, and customer-focused attitude.
• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.
• The chance to make a meaningful impact on patients' healthcare experiences.

Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.