Medical Receptionist & Patient Care Coordinator

Metro Physical & Aquatic Therapy; Midland (MI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account

Flexible Spending Accounts

Paid Time Off

6 Paid Holidays

Employee Assistance Program

Job summary

Evergreen Physical Therapy in Midland, MI is seeking a dedicated Medical Receptionist to serve as the vital link between patients, providers, and support services, ensuring seamless coordination of patient care and timely appointments.

You will manage front desk operations, verify insurance, schedule visits, and support PT staff with patient setup, while maintaining accurate EHR records and compassionate communication.

Qualifications

• Proficiency with Electronic Health Record (EHR) systems and healthcare management software.
• Strong knowledge of medical terminology and healthcare procedures.
• Excellent organizational and time management skills.
• Outstanding verbal and written communication abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Knowledge of healthcare regulations and compliance requirements.
• Experience in medical office administration.
• Strong problem-solving and decision-making capabilities.
• Excellent interpersonal skills with a patient-centered approach.

Responsibilities

• Coordinate patient care activities and manage patient flow throughout the healthcare system.
• Schedule and track patient appointments, procedures, and follow-up visits.
• Verify insurance coverage and obtain authorizations.
• Assist PT staff with patient setup and therapy sessions, ensuring safety.
• Maintain cleanliness and organization of the clinic and treatment spaces.
• Document patient care plans and updates in EHR systems.

Skills

EHR proficiency

Medical terminology

Organizational skills

Verbal & written communication

Multitasking

Healthcare regulations

Medical office administration

Problem-solving

Interpersonal skills

Job description

Evergreen Physical Therapy in Midland, MI is seeking a dedicated Medical Receptionist to serve as the vital link between patients, providers, and support services, ensuring seamless coordination of patient care and timely appointments.

You will manage front desk operations, verify insurance, schedule visits, and support PT staff with patient setup, while maintaining accurate EHR records and compassionate communication.