Front Desk & Patient Care Coordinator

SmartRecruiters, Inc.; Grosse Pointe Woods (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional development

Employee discounts

Family-friendly environment

Investment in your growth

Job summary

Advanced Physical Therapy in the Metro Detroit area is seeking a Medical Receptionist for the Grosse Pointe Woods location. You will be the first contact for patients, ensuring a positive, efficient experience and accurate data entry.

Responsibilities include greeting patients, scheduling, EMR data entry, verifying information, collecting payments, and coordinating with clinicians while maintaining HIPAA compliance and a professional appearance.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year experience in a medical front office setting.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Experience with medical software and electronic health records systems (preferred).
• Knowledge of medical terminology and HIPAA regulations.
• Exceptional organizational and time management skills.
• Ability to multitask effectively in a fast-paced environment.
• Detail-oriented with a high level of accuracy in work.
• Flexible availability to accommodate various shift schedules.

Responsibilities

• Greet patients warmly and provide outstanding customer service
• Manage patient scheduling and coordinate care from initial evaluation to discharge
• Answer phone calls promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patients' personal and financial information
• Collect, post, and deposit patient payments
• Manage incoming and outgoing correspondence, including faxes and emails
• Maintain a clean and organized reception area
• Assist with various administrative tasks as needed
• Collaborate with medical staff to ensure smooth daily operations
• Uphold patient confidentiality and adhere to HIPAA regulations

Skills

Customer service

Excellent communication

Multitasking

Attention to detail

HIPAA knowledge

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

EMR software

Job description

Advanced Physical Therapy in the Metro Detroit area is seeking a Medical Receptionist for the Grosse Pointe Woods location. You will be the first contact for patients, ensuring a positive, efficient experience and accurate data entry.

Responsibilities include greeting patients, scheduling, EMR data entry, verifying information, collecting payments, and coordinating with clinicians while maintaining HIPAA compliance and a professional appearance.