Medical Front Desk & Patient Care Coordinator

Evergreen Physical Therapy; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus rewards

Medical insurance

Dental insurance

Vision insurance

HSA

Paid time off

Holiday pay

Employee assistance

Voluntary benefits

Job summary

Evergreen Physical Therapy in Midland, MI is seeking a dedicated Medical Receptionist to join our team. You will act as the vital link between patients, healthcare providers, and support services, coordinating patient flow and ensuring smooth front-desk operations.

Responsibilities include scheduling, insurance verification, maintaining accurate records in the EHR, assisting clinicians, and upholding patient-centered communication.

Qualifications

• Proficiency in Electronic Health Record (EHR) systems and healthcare management software.
• Strong knowledge of medical terminology and healthcare procedures.
• Excellent organizational and time management skills.
• Outstanding verbal and written communication skills.
• Demonstrated ability to handle multiple priorities while maintaining attention to detail.

Responsibilities

• Coordinate patient care activities and manage patient flow throughout the healthcare system.
• Schedule and track patient appointments, procedures, and follow-up visits.
• Verify insurance coverage and obtain necessary authorizations.
• Assist physical therapy staff with patient setup, preparing treatment areas, and guiding patients through prescribed therapeutic exercises and modalities.
• Maintain cleanliness, sanitation, and organization of the physical therapy gym, equipment, and treatment rooms.
• Monitor and update patient care plans in collaboration with healthcare teams.
• Facilitate clear, compassionate communication between patients, families, and healthcare providers.
• Maintain accurate patient records and documentation in Electronic Health Record (EHR) systems.

Skills

EHR proficiency

Medical terminology

Organization

Communication

multitasking

Job description

Evergreen Physical Therapy in Midland, MI is seeking a dedicated Medical Receptionist to join our team. You will act as the vital link between patients, healthcare providers, and support services, coordinating patient flow and ensuring smooth front-desk operations.

Responsibilities include scheduling, insurance verification, maintaining accurate records in the EHR, assisting clinicians, and upholding patient-centered communication.